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SHIPPING & RETURNS
SHIPPING POLICY
Subject to availability and receipt of payment, requests will be processed within 2-4 working days, and delivery confirmed by way of an email containing the relevant waybill number. Delivery within South Africa can be expected within 3 to 4 days. However, this is subject to possible delays beyond our control as our courier services are outsourced.
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​The offering on this website is available at the moment only to South African clients.
RETURN & EXCHANGE POLICY
The provision of goods by Grounded Teas is subject to availability. In cases of unavailability, we will refund the client in full within 2-4 working days. Cancellation of orders by the client will attract a 10% administration fee.
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